Shipping, Delivery & Cancellation Policy

Cancellation Policy

If, unfortunately, you need to cancel your order, please do so within 24 hours of placing it, and in any case before the order has been dispatched.

• Within 24 hours & before dispatch: Orders can be cancelled from your account or by contacting us
• After 24 hours or once dispatched: Cancellation is no longer possible. Please refer to our Returns & Exchange Policy for defect or damage claims
• COD orders: Cancellation is allowed within the same window, before the order is handed over to the courier partner

Refund on Cancellation

For an outright cancellation made by you within the permitted window, we will refund the entire amount paid.

• Refunds are made in the same form as the original payment, credited to the relevant bank account or payment method
• Refunds are processed within 7 working days from the date of cancellation of the order
• For Cash on Delivery (COD) orders, since no amount is paid in advance, cancellation within the permitted window simply voids the order and no refund is applicable

Important Notes

• Delivery timelines are estimates and may vary during festivals, sales, or unforeseen circumstances
• We are not responsible for delays caused by the courier partner or incorrect address details
• Delicate sarees are packaged with extra care to prevent damage during transit

Need Help?

For shipping, delivery, or cancellation enquiries, reach out via our Contact Page.